Policies, Terms and Conditions of the Virtual Store JAGUAR SHOP ONLINE

Introduction

1.1 Welcome to JaguarShop Online, a virtual store dedicated to the sale of JFK uniforms and promotional items related to the (t-shirts, mugs, thermoses, lunch boxes, backpacks, stuffed animals, etc). These policies, terms and conditions apply to all purchases made in our online store. By making a purchase, you agree to these policies, terms and conditions. If you do not agree with any of them, you may not make a purchase from our store.

1.2 We reserve the right to update, modify or change these policies, terms and conditions at any time without notice. It is your responsibility to periodically review these terms and conditions to be aware of any changes.

Store Information

2.1 Jaguar Shop is owned by registered in Querétaro, Mexico. Our tax identification number is EJF640710FA4.

2.2 The address of our physical store is Sabinos 272, Colonia Jurica in Santiago de Querétaro, Qro. Cp 76100. If you need to contact us, you can do it through our email jaguarshop@jfk.edu.mx

Pricing and Payments

3.1 All prices shown in our online store are in Mexican pesos and include value added tax (IVA).

3.2 We accept the following forms of payment: All credit cards (except American Express).

3.3 Payment will be made at the time of purchase. Once payment has been made, a confirmation email will be sent to the user.

Delivery

4.1 Products must be picked up at the physical address of the Jaguar Shop located within the by presenting your receipt either in digital or printed form.

4.2 We make every effort to provide the products purchased within the time period indicated in the product description. However, we are not responsible for delays caused by suppliers or lack of stock of certain products.

4.3 The user is responsible for picking up his order at the Jaguar Shop facilities located at during the following hours only: Monday to Friday from 7:30 am to 3:00 pm.

4.4 The user is obliged to pick up his order within 15 days from the day of purchase (no shipments will be made under any circumstances).

Cancellations

Orders placed on the platform may not be canceled, If necessary,  we invite you to review the following terms related to the refund of an order.

The following terms apply to all transactions made in Jaguar Shop Online, this policy may change without prior notice due to the constant evolution of the

Exchanges

If the customer wishes to exchange the product purchased in the Jaguar Shop Online, this can only be done in the following cases and for the following products:

• JFK Uniforms
• JFK Sportswear
• JFK jackets and other JFK apparel.

Exchanges must be requested within 3 days of purchase.

To request an exchange of the garment, you must comply with the following requirements:

• The original label must be preserved.
• The garment must be in new condition, undamaged, unbroken or untorn.
• Exchanges will not be accepted on products that show evidence of tampering or misuse.
• The garment must not have been previously washed.

If the above requirements are met, the garment will be exchanged for the same garment in another size or different model. In the event that the price of the garment chosen is higher than the one originally purchased, the customer will pay the difference at the time of the exchange.

Refunds

No cash refunds will be issued regardless of the purchase made in the Jaguar Shop Online. In the event that the customer requests a refund for products purchased in the Jaguar Shop Online, the customer will receive store credit towards the purchase of any other product that is within the catalog. Store credit may be applied in person on campus at the Jaguar Shop.

The store credit must be used within a maximum of 15 business days from the date of purchase.

reserves the right to deny a refund request in the case that products are incomplete, missing tags or seals, damaged, dirty, misused or broken.

Intellectual Property

5.1 All content of our online store, including images, text and designs, are the property of and are protected by intellectual property laws.

5.2 The reproduction, distribution, display, exhibition, transmission or exploitation of any content of our online store without our expressed written permission is prohibited.

Privacy

6.1 We are committed to protecting the privacy of our users. For more information on how we handle your personal information, please see our Privacy Policy.

Age

7.1 Use of the Jaguar Shop Online site is reserved solely for persons of legal age with the full capacity to enjoy and exercise their rights. In the event that a minor enters jfk-jaguarshop.com and makes use of the services provided, it will be the responsibility of those who exercise parental authority over them, who will be responsible for the obligations incurred in the event that any transaction is made.

Limitation of Responsibility

8.1 We shall not be liable for any direct, indirect, incidental, special or consequential damages that may result from the use or inability to use our online store.

8.2 We do not warrant that our online store will be error or virus free or that your access to it will be uninterrupted.

8.3 In no event shall our liability exceed the purchase price of the product in question.

General Provisions

9.1 These policies, terms and conditions constitute the entire agreement between you and Jaguar Shop Online with respect to the use of our online store and supersede any prior agreements.

9.2 If any provision of these policies, terms and conditions is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intent of the parties, and the remaining provisions shall remain valid and enforceable.

9.3 Our failure to exercise any right or provision of these policies, terms and conditions shall not constitute a waiver of such right or provision.

Last updated: August 2023.